DotBiz LLC - Privacy Policy

This Privacy Policy explains how we (the "Company", "we", or "us") collect, use, disclose, and protect personal information when you visit and use the website at https://dotbiz.io/ (the "Site") and when you interact with our services. The Company operates as a U.S.-registered consulting firm based in Wyoming; our contact information is shown at the end of this policy.

1. Summary - in plain language

  • We collect the contact and account information you give us (for example, when you request a consultation or buy services).
  • We collect technical and usage data automatically (cookies, IP address, pages visited).
  • We use the information to provide and improve our services, communicate with you, process payments (when applicable), and for security and legal compliance.
  • We share data with service providers (hosting, analytics, payment processors) and when required by law.
  • You have choices about cookies, marketing, and access/deletion of your personal information.

2. Information we collect

A. Information you provide directly

  • Contact details: name, email address, phone number, company name, job title.
  • Communications and content: messages you send us (contact forms, email), consultation notes, files you upload.
  • Payment information: if you purchase services through the Site we may collect billing information necessary to process the transaction. We do not store full credit card numbers on our servers; payment card processing is handled by third-party payment processors (see "Third parties" below).

B. Information we collect automatically

  • Usage and device data: IP address, browser type/version, operating system, referring/exit pages, pages viewed, timestamps, and other similar technical data.
  • Cookies and tracking technologies: cookies, web beacons, local storage, and similar technologies to recognize returning users, support functionality, analyze usage, and deliver/measure advertising when applicable.

C. Information from third parties

We may receive information from third-party services you choose to log in with, from analytics providers, or public sources.

3. How we use your information

We use personal information for purposes including:

  • To provide and operate the Site and our consulting services, schedule consultations, deliver client work, and communicate about services and billing.
  • To process payments and refunds and to prevent or detect fraud.
  • To respond to your requests and provide customer support.
  • To analyze, improve, and personalize the Site and our services (including analytics and A/B testing).
  • To send administrative messages, technical notices, security alerts, and support messages.
  • To comply with legal obligations and protect our rights, property, and safety.

4. Legal bases for processing (where applicable)

For users in jurisdictions that require a legal basis (e.g., GDPR), we rely on legitimate interests (providing services, security, improving the Site), contractual necessity (performing a service you requested), consent (where required for certain cookies or marketing), and legal compliance.

5. Cookies and tracking

We use cookies and similar technologies to operate the Site and collect analytics. You can control cookies through your browser settings and, where provided, via any cookie preference tool on the Site. Blocking some cookies may affect Site functionality.

6. Sharing and disclosures

We may disclose personal information to:

  • Service providers and vendors who perform services on our behalf (hosting providers, analytics, CRM, email delivery, scheduling, payment processors).
  • Professional advisors (lawyers, accountants), if needed.
  • Business transfers: in the event of a sale, merger, reorganization, or acquisition of assets.
  • Legal requests: to comply with laws, respond to subpoenas, court orders, or government investigations, or to protect rights, safety, or property.

We require service providers to maintain appropriate safeguards and to process personal information only as instructed by us.

7. Third-party services and links

The Site may contain links to third-party websites or integrate third-party services (for example analytics and payment processors). Those services may collect information about you and have their own privacy policies. We are not responsible for third-party privacy practices. Please review those third-party policies when you use their services.

8. Data retention

We retain personal information for as long as necessary to provide the services, comply with our legal obligations, resolve disputes, enforce our agreements, and for other legitimate business purposes. When personal data is no longer needed, we will securely delete or anonymize it.

9. Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. No security system is perfect; we cannot guarantee absolute security. If a breach affecting your data occurs and notice is required, we will follow applicable law and notify affected individuals as required.

10. International transfers

Because we operate from the United States, personal information may be transferred to, stored, and processed in the U.S. and other countries. When we transfer personal data across borders, we use contractual safeguards and other mechanisms required by law.

11. Children's privacy

Our Site and services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, contact us and we will take steps to delete it.

12. Your rights and choices

Depending on where you live, you may have rights including:

  • Access: request a copy of personal information we hold about you.
  • Correction: ask us to correct inaccurate or incomplete data.
  • Deletion: request deletion of your personal information (subject to legal exceptions).
  • Portability: request a machine-readable copy of your data.
  • Objection/Restriction: object to or request restriction of processing.
  • Marketing choices: opt out of marketing emails by using the unsubscribe link or contacting us.
  • Cookie/control choices: manage cookies via browser settings and the Site's cookie controls (if provided).

To exercise your rights, see the "Contact us" section below. We may ask for verification before fulfilling requests. Some rights may be limited by legal exceptions. Residents of California and other states may have additional rights under local law (for example, CCPA/CPRA); we will honor applicable rights in accordance with those laws.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the Effective date above and, where appropriate, provide additional notice (for example via a prominent notice on the Site or by email).

14. How to contact us

If you have questions, requests, or concerns about this Privacy Policy or our data practices, please contact: